Privacy Policy

PerpetuaFlow respects your privacy and aims to collect only the information needed to respond to inquiries and operate this website.

1. Who we are

This website is operated by PerpetuaFlow.

Contact email:

info@perpetuaflow.com

2. Information we collect

We may collect information that you voluntarily submit through the website contact form or by email, including:

- your name

- your email address

- your preferred contact method

- the problem or request you describe

- your desired outcome

- tools, systems, or files you mention

- urgency level

- type of help requested

Do not submit passwords, payment card details, identification documents, tax credentials, banking details, or other highly sensitive information through the contact form.

3. How we use the information

We use submitted information to:

- review your inquiry

- respond to you

- understand whether PerpetuaFlow may be able to help

- improve the website and inquiry process

- maintain basic operational records

We do not sell submitted inquiry information.

4. Legal basis

Where applicable, we process inquiry information because you voluntarily submit it and because it is necessary to review and respond to your request.

5. Where the information is stored

The website and inquiry form are operated using Google Workspace tools, including Google Sites, Google Forms, Google Sheets, and Google Drive.

Google Forms may store form responses and associated response data in Google Workspace. Google states that files created in Forms or uploaded to Drive are encrypted in transit and at rest.

6. How long we keep information

We keep inquiry information only as long as reasonably useful for reviewing the inquiry, responding, maintaining business records, or protecting legitimate operational interests.

Test submissions or obsolete inquiry records may be deleted when no longer useful.

7. Sharing of information

We do not intentionally share inquiry information with unrelated third parties.

Information may be processed by service providers used to operate the website and forms, including Google Workspace.

We may disclose information if required by law, regulation, legal process, or to protect legitimate rights and interests.

8. Analytics

This website may use basic analytics to understand website visits and improve the site. Analytics data is used in aggregate where possible.

9. Your choices and rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, or objection regarding your personal data.

To make a privacy-related request, contact:

info@perpetuaflow.com

10. Security

We use reasonable operational measures to protect submitted information. However, no website, form, or email system can be guaranteed to be completely secure.

11. Changes to this policy

This Privacy Policy may be updated from time to time. The updated version will be posted on this page.